Melissa D. Boggs
830-660-4970 melissa@hummingbirdagility.com
Profile
- ➔ Scrum Practitioner since 2010
- ➔ Certified Enterprise Coach, Certified LeSS Practitioner, Certified Agile Leader I
- ➔ Frequent speaker at local/regional/national agile and Scrum events
- ➔ 4+ years working with partially and wholly distributed agile and Scrum teams
- ➔ StrengthsFinder themes: Strategic, Arranger, Learner, Relator, and Maximizer
Relevant Experience
Hummingbird Agility, LLC- Denver, CO 10/2017 – Present
Founder, Enterprise Agile Coach
- Provided coaching, consulting, mentoring, and training to clients seeking development of their business agility, leadership, and culture. Client base consisted of executive leadership, software teams, agile marketing teams, and agile educators.
- Shared stories and experiences at local user groups and national events
- Mentored, coached, and collaborated with other coaches, ScrumMasters, Product Owners, and development teams through the Scrum Alliance community
Roger CPA Review - San Francisco, CA (Remote) 1/2016 – 10/2017
Enterprise Agile Coach
- Introduced Agile and Scrum values, principles, and practices to the development team and subsequently, the organization
- Guided the leadership team through the development of a Mission, Vision, Values statement for the organization.
- Assisted the leadership team with distilling the MVV statement into company objectives
- Collaborated with the COO and HR Manager to introduce principles of self-organization
- Experimented with organizational designs based on value streams, circles, and other non-hierarchical structures
- Facilitated workshops to surface organizational impediments
- Managed Product Owner team, with responsibility for all hiring, performance, career development, and team culture
- Evolved the bi-annual meetings into engaging working sessions on topics like agility and organizational culture
- Designed and delivered the first Employee Engagement Survey, synthesizing the results into themes and action items for the leadership team
Globalscape – San Antonio, TX
Enterprise Agile Coach 11/2013- 1/2016
- Introduced the Scrum framework, resulting in more frequent delivery of higher quality products and higher organizational morale
- Acted as Servant Leader for up to 6 teams- collocated and virtual, both onshore and offshore, in varying time zones and cultures
- Cultivated a strong agile culture emphasizing transparency, frequent feedback loops, and self-organizing teams
- Collaborated with peers to design the Software Development organization in the best interest of the functional teams and the scrum teams (strong matrix organization)
- Directed Product Management team of 3, with responsibility for all hiring, performance, career development, and team culture
- Managed entire Globalscape portfolio of commercial file transfer software products
- Managed onboarding for Software Development department
Rush Enterprises, Inc. - New Braunfels, TX 4/2013- 11/2013
ScrumMaster/QA Analyst
- Introduced Scrum and agile values and principles
- Completed functional and integration testing on web applications
- Worked closely with Software Engineers to resolve defects and improve user experience
- Reported and tracked defects through Team Foundation Server
- Managed releases to ensure timely delivery of quality software with minimal risk
Catapult Systems- Fort Collins, CO 6/2012-4/2013
Senior Consultant, BA/QA/ScrumMaster
- Shared agile principles with clients, resulting in a significant shift in the focus of projects
- Managed multiple client relationships with competing priorities
- Created requirements documents and functional specifications
- Completed functional and integration testing on web applications
- Facilitated User Acceptance Testing
The SCOOTER Store- New Braunfels, TX 6/2001 - 6/2012
ScrumMaster/QA Manager 1/2010 - 6/2012
- Collaborated with Development and Product Management to create cross-functional Scrum teams
- Developed processes to support our agile transformation
- Facilitated Scrum ceremonies
- Responsible for all hiring, performance, career development, and team culture for QA
- Developed onboarding program for Application Development
- Cultivated a strong culture of collaboration internally and with other teams
- Responsible for planning, calibrating, and monitoring team budget
- Built strong relationships with stakeholders
Process Analyst- Direct Sales 1/2008- 1/2010
- Mapped business workflows to evaluate flow
- Evaluated processes for optimization opportunities
- Collaborated with IT to improve software experience
Sales Consultant 6/2005 – 1/2008
- Identified customer needs and offered product suggestions
- Strong closer with a high lead conversion rate
- High referral rate as a result of satisfied customers
Jr. Performance Consultant/ Course Administrator 12/2003 - 6/2005
- Facilitated Leadership for All & Franklin Covey Writing Advantage courses
- Co-Facilitated 5-day monthly New Employee Orientation
- Administered Professional Development & Tuition Reimbursement programs
Sales Consultant 6/2001 – 12/2003
- Identified customer needs and offered product suggestions
- Strong closer with a high lead conversion rate
- High referral rate as a result of satisfied customers
Education/Certifications
Western Governors University, Salt Lake City UT
M.B.A., IT Management 2016
Western Governors University, Salt Lake City UT
B.S., Information Technology 2012
- Scrum Alliance Certified Enterprise Coach (CEC)
- Scrum Alliance Certified Scrum Professional (CSP)
- Scrum Alliance Certified ScrumMaster (CSM)
- Scrum Alliance Certified Agile Leader I (CAL I)
- Certified LeSS Practitioner (CLP)
- Project Management Institute Project Management Professional (PMP)